1st Line Support Engineer

Wolverhampton 20K - 22K Strong Permanent

We are looking for a 1st Line Support Engineer to join a tightknit software team, who work primarily on supporting our vast range of technologies and staff.


A market-leading software house who provide IT support, infrastructure, solution architecture and software development services to a privately owned group of companies. The group is diverse, ranging from marketing data companies to law firms.



About You



You are an IT professional, interested in all things technology with a drive to learn more and think outside the box within a small business environment. You have at least 1-2 years experience working in a helpdesk environment. You enjoy a close team environment.



Beneficial knowledge and experience


-Experience working on a helpdesk and using a Ticketing System.

-Knowledge of Windows 10 and general PC troubleshooting.

-Experience with upgrading PC hardware such as SSD’s, Hard drives, and Memory.

-Experience with Microsoft 365; Office, Exchange, and Azure AD.

-Desirable to have experience using Windows Deployment Services, Windows AD, DNS, DHCP and PXE network image deployment.

-Completed an IT Qualification or Microsoft MTA’s.

-Linux experience is beneficial but certainly not essential.

-A drive to learn more



What’s in it for you?



-Clear route for progression

-Chance to learn Software Development from professional peers

-Strong company pension

-Competitive holiday amounts

-Social events

-Flexible working

- Central Wolverhampton office, 5 min walk from Train station



When submitting your application to Colossus Associates, please ensure you have your correct phone number and email address so we can contact you asap regarding your application. For confidentiality purposes, please remove any reference contact phone number's and email address details from your CV.

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