Software Support Analyst

Birmingham 26K - 32K Excellent Permanent

Software Support Analyst role is now live. The role is looking for an individual who is customer focused and is able to work within a changing environment.

A key requirement for the role is someone who has strong experience within Software Support, including investigation, analysis and resolving queries.

The company have over 35 years experience with a large investment back in 2019. Another exciting aspect of this role is that they support and develop their team to ensure continuous growth.

Key Responsibilities:

- Work to agreed timescales
- Performing upgrades & installations
- Retrieve date
- Working with Internal & External
- Communicating effectively with various areas of the business
- Perform upgrades/installations of our applications

skills required:

- Supporting applications remotely
- Microsoft Server Administration
- Desktop Administration (Windows 10 & 11)
- Application support and installation

Benefits:

- 25 days holiday + Bank Holiday
- Paid training and Qualifications
- Flexible working hours
- Remote working flexibility
- Supportive environment
- Room for progression and career enhancement

A unique opportunity to work in a family feel company with a team that will help and drive your skills.


When submitting your application to Colossus Associates, please ensure you have your correct phone number and email address so we can contact you asap regarding your application. For confidentiality purposes, please remove any reference contact phone number's and email address details from your CV.
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